TERMS AND CONDITIONS FOR THE USE OF GIFT CARDS
1. GENERAL PROVISIONS
1.1. These Regulations apply to the conditions of use of Gift Cards in the Online Store available at the Internet address: www.yogaflowstore.com. The Gift Card is not an independent product or service, but only a document entitling the bearer to purchase the Product under the conditions specified therein. The provisions of the Online Store regulations regarding the sale of Products shall apply accordingly to the purchase of Gift Cards.
1.2. The issuer of the Gift Card is the Seller, business activity YOGA FLOW ANNA MYSŁEK, based in Bobolice (76-020) at ul. Mieszka I 1B, registered in the Central Register and Information on Economic Activity kept by the Minister of Development, under the NIP number 4990498170 and REGON number 385188360, being the service provider, administrator and owner of the Store. The Seller can be contacted by calling: +48 570112195 (Poland) / + 61 479 152 451 and using the e-mail address: firstname.lastname@example.org.
1.3. All terms appearing in these Regulations and beginning with a capital letter, which are not defined below, should be understood in accordance with their definition contained in the regulations of the Online Store.
GIFT CARD - a voucher with the value marked on it, entitling the Customer to a cashless purchase of Products available in the Online Store in accordance with these Regulations, on the date indicated on it and up to the nominal value recorded on it. The Gift Card confirms the Holder's right to use it to make payments under the Sales Agreement for the Products purchased in the Online Store.
CUSTOMER, OWNER - (1) a natural person with full legal capacity, and in the cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes as having legal capacity; - which is in the possession of the Gift Card and concludes or intends to conclude a Sales Agreement using it.
PRODUCT - a movable item available in the Online Store that can be purchased by the Customer using a Gift Card.
REGULATIONS - these regulations for the use of Gift Cards.
SALES AGREEMENT - a Product sales contract that may be concluded between the Customer and the Seller using a Gift Card in the Online Store.
2.1. The Gift Card is issued to the bearer and may be used by its Holder only when purchasing Products in the Online Store belonging to the Seller. The Gift Card replaces the cash with the nominal value saved on it and allows you to make a payment under the Sales Agreement, including the cost of delivery of the Product.
2.2. The Gift Card is issued and sent to the Customer in electronic form, via a message sent to the Customer's e-mail address provided when purchasing the Gift Card in the Online Store.
2.3. The Gift Card has a unique identification code registered in the Seller's system.
2.4. In order to use the Gift Card, when placing the Order, in the appropriate field of the Order Form, enter the unique identification code provided on the Gift Card and confirm it by clicking on the action field available next to this field. After the code is approved, the value of the purchases in the basket will be automatically reduced by the funds available on the Gift Card.
2.5. The Gift Card is valid for a period of 12 months from the date of its issue (i.e. the date of purchase of the Gift Card by the Customer), before which it should be redeemed in the Online Store. The expiry date is also indicated in the content of the Gift Card. After the expiry date, the Holder cannot make any further payments using the Gift Card.
2.6. The Gift Card can have different values, depending on the customer's choice. Detailed information on the available denominations of the Gift Cards is provided on the Online Store website.
2.7. The Gift Card Holder is entitled to multiple use of the Gift Card in the Online Store for the purchase of one or more Products, but not more than the nominal value stated on the Gift Card and not later than before its expiry date.
2.8. In the case of a Sales Agreement, the value of which is lower than the nominal value recorded on the Gift Card being processed, the funds available on the Gift Card are automatically reduced by the value of the purchase made using it. The funds remaining on the Gift Card may be used until the expiry date of the Gift Card.
2.9. The Customer also has the right to redeem a Gift Card in the case of a Sales Agreement, the value of which exceeds its nominal value, with the proviso that in such a case, the Customer is obliged to pay the remainder of the price using other available payment methods.
2.10. The Gift Card is not exchangeable for a cash equivalent (in whole or in part) or any other form of compensation. The value of the Gift Card is not subject to interest or valorization.
2.11. The Gift Card cannot be used to purchase another Gift Card.
2.12. If the Customer returns the Product purchased using the Gift Card (e.g. as part of the withdrawal from the contract by the consumer), the Seller shall refund the price paid to the Gift Card. If the Order was partially paid using a different method of payment, the remaining part of the price is refunded by the Seller in accordance with the method of payment selected by the Customer or in another manner agreed with the Customer.
2.13. The Gift Card can be used to purchase Products covered by sales, discounts and promotions organized in the Online Store, unless the terms of a separate sale, promotion or rebate provide otherwise.
2.14. Nothing in this point 2 of the Regulations is intended to exclude or limit any statutory rights of the Customer who is a consumer (and from January 1, 2021 and to contracts concluded from that date - also the Customer who is a natural person, referred to in Article 385).  of the Civil Code), granted by mandatory provisions of law, especially in the field of withdrawal from a distance contract.
3. COMPLAINT PROCEDURE
3.1. Complaints related to the use of the Gift Card and the implementation of these Regulations may be submitted by the Customer, for example, via e-mail to the following address: email@example.com or in writing to the following address: ul. He lives I 1B 76-020 Bobolice. Complaints regarding the purchased Products may be submitted by the Customer in accordance with the rules contained in the regulations of the Online Store, which is available on its websites.
3.2. It is recommended to include in the description of the complaint as much information and circumstances as possible regarding the subject of the complaint, in particular the type and date of the occurrence of the irregularity, the expectations of the Customer / Holder as to the manner of carrying out the complaint and the contact details of the complainant - this will facilitate and accelerate the consideration of the complaint by the Exhibitor.
3.3. The Exhibitor shall respond to the complaint immediately, not later than within 14 days from the date of its submission.
4. FINAL PROVISIONS
4.1. The law applicable to these Regulations is Polish law.
4.2. The Exhibitor reserves the right to amend these Regulations for important reasons, such as: a change in the operation, form of issue, denominations or validity dates of the Gift Cards or the need to adapt these Regulations to changes resulting from changes to the Regulations of the Online Store - provided that no changes to the Regulations will apply. impact on the acquired rights of the Customer / Holder prior to its change, including in particular the already issued Gift Cards.
4.3. In matters not covered by these Regulations, the provisions of the Civil Code and other relevant provisions of Polish law shall apply.